FAQs


What is Cairns Crematorium Funeral Home?

Cairns Crematorium Funeral Home is an online space dedicated to the memory of a loved one who has passed. It is the online version of a memorial.


Who is Cairns Crematorium Funeral Home powered by?

Cairns Crematorium Funeral Home is powered by Imorial. Imorial is a fully owned subsidiary of Cinnic Interactive. The Cairns Crematorium Funeral Home system was built by and continues to be supported a large collaborative team and is an idea that was hatched by the founders many years ago. The system evolved out of the desire to be able to record a loved ones passing and bring family together. Essentially we wanted somewhere safe that we could record the legacy of our family line and allow the whole family, no matter where in the world, and their descendents, to have a central point to celebrate and remember. The system is intended to evolve to cater to the needs of people all around the world wishing to utilise it. Additionally we hope it will endure and accommodate many generations before and those to come.


Can any one set up a Cairns Crematorium Funeral Home Memorial?

You can only set up a Cairns Crematorium Funeral Home Memorial via contacting Cairns Crematorium Funeral Home Head office via http://cairnscrematorium.imorial.com You can however contribute to any memorial as long as you have signed in and registered as a user.


Why go the effort of setting up an memorial?

There are many reasons and often they are of a personal nature. Time passes quickly and an memorial presets an opportunity in time in your own personal space to reflect on and remember someone special. An memorial can be accessed from anywhere in the world and allows families to come together. It goes beyond a gravestone because it is more of a living tribute. In terms of effort the system is very powerful yet easy to use. We have incorporated a wide range of advanced technologies.


Who can access my memorials?

Who can access your memorials is completely up to you. You can make it viewable to 'Anybody', which allows everyone to view and pay their respects to the memorial. You can limit it to just 'Friends/Family' which will only allow members who have requested friendship or you have added as a friend or family member to view the memorial. You can choose to make the memorial viewable to 'Nobody' which will only allows the creator of the memorial to view it. These privacy settings can also be applied to the memorial's photos and videos.


How long will my memorial stay online?

As long as Cairns Crematorium Funeral Home Memorials exists so will your memorials. No memorial will ever be removed unless it is deemed offensive / abusive or it is requested by family members and those reasons are considered reasonable by Cairns Crematorium Funeral Home Memorials.


How do you prevent people leaving mean and nasty tributes?

In order to post a tribute, the person posting must be a registered member of Cairns Crematorium Funeral Home Memorials. This largely ensures that only true posts are made. Additionally as an administrator you have the ability to remove posted tributes altogether. If you find that a member is continually posting offensive tributes you may report them by contacting us about the issue and we will then investigate the claim and discipline the offender accordingly.


Can I invite Family and Friends to view the memorial using the system?

Yes. Using the system you can bulk invite family and friends to view what you have created and contribute as desired.


How do I pay my respects when I visit someones memorial?

There are numerous ways you can pay tribute online. You can lay virtual stone, a virtual flower, light a candle or leave a personal message (tribute). You will need to be logged in to do so.


Can I remove a memorial I have created?

There are three privacy settings for your Imorial that will distinguish who and who can't view your memorial and its contents. These three setting types are 'Anybody', 'Friends\Family' and 'Nobody'. If you set your memorial to 'Nobody', it will only allow the creator of the memorial to view it and nobody else.


What does 'PM moderator' mean?

PM moderate means Personal Message to the moderator of the memorial. This allows users to send a message to the creator of the memorial via the system.


Do you offer custom design services for my memorial?

Absolutely yes. We would be pleased to provide you with a quote based on your requirements. For something very special and unique contact us here.